Microsoft and FedEx partner up to improve online and mobile commerce shipping

Mobile commerce shipping - FedEx Van

The companies announced a new multiyear collaboration to combine their technologies. Last week, FedEx and Microsoft jointly announced a new multiyear collaboration to help transform online and mobile commerce shipping. They plan to do this by bringing together the courier’s global digital and logistics network and the tech giant’s intelligent cloud power. The partnership wants to build new opportunities for their customers through a range of joint offerings. Together Microsoft and FedEx intend to use the joint online and mobile commerce shipping enhancing offerings powered by Dynamics 365 and Azure.…

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Social commerce growth takes off with help from the pandemic

Social Commerce growth - TikTok app on phone

Many platforms including Instagram, Facebook and TikTok have seen activity rising. The coronavirus pandemic has given quite the shot in the arm to social commerce growth. A number of different platforms have experienced rising shopping activity as more consumers look to digital channels during lockdowns. This doesn’t come as much of a surprise as people look for alternatives to in-store purchasing. A number of large, well known online merchants – Amazon in particular – have managed to find themselves in an exceptional position for profit due to the temporary closure…

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Google Shopping announces free product listings on search pages

Google Shopping - Online Shopping via tablet

The tech giant has removed the fees typically associated with the marketing feature. Google Shopping has announced the temporary elimination of its product listing fees for online merchants trying to reach their customers during the pandemic. Brick and mortar businesses are scrambling to reach their customers in new ways. Non-essential brick and mortar businesses who have not previously sold products and services online are now attempting to work as fast as they can to reach their customers using online resources. To help ease the burden of working with a new…

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Virtual reality shopping experience makes home delivery more like in-store

Virtual reality shopping - young woman on couch with VR headset

As more customers must rely on e- and m-commerce, VR lets people feel like they’re still at the mall. As social distancing shuts down more brick-and-mortar shops, LifeStyles In 360 is providing a virtual reality shopping experience. This lets those brands close their physical doors while still allowing customers to feel as though they’re not just buying through a screen at home. The Florida-based tech firm created the VR commerce experiences for several large brands. LifeStyles In 360 is the company behind the virtual reality shopping experiences offered by large…

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Mobile payments confidence still isn’t there for most consumers

mobile payments confidence - paying with smartphone

The majority of shoppers haven’t yet formed the trust needed for regular mainstream m-pay use. Most consumers still have not reached the point that they have enough mobile payments confidence that they would be willing to use this type of transaction, particularly on a regular basis. Despite the convenience m-pay services have to offer, consumers don’t feel their information is safe. Shoppers acknowledge that m-pay methods are convenient, will save them time, and that innovation is important. That said, the mobile payments confidence simply isn’t there to make consumers to…

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