The Keynote Mobile Commerce Performance Index data was released, applauding J.C. Penney Co. Inc., Staples Inc., and Sears Holdings Corp., for the best scores among mobile retailers, as well as for the short load times for their pages. The data for the week that ended on December 4, showed that Sears was the top retailer. Its mobile web homepage was able to load in 3.91 seconds, and was successfully loaded 99.44 percent of the time. According to Keynote Systems Inc., the web and mobile performance management company, this earned the…
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Staples recreates its iPhone app in response to customer requests
Staples has redesigned its app following a survey of customers to determine what would make their shopping experience with the merchant simpler and more convenient. The result was that the new application now includes a bar code scanning feature that allows customers to perform easier searches and faster ordering. The office supply store is known for its significant research and testing and for its focus on the customer’s participation in developing the m-commerce experience. Staples.com vice president of e-commerce and business development, Brian Tilzer, said that the new application has…
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