Retailers have been working to achieve an improved unattended shopping experience. Achieving an improved customer experience is leading stores to embrace retail mobile payments. Retailers are attempting to improve the customer experience through the use of technology. The hope is to offer greater conveniences without having to hire more staff. A great deal of this focus has been placed on the integration of a frictionless point-of-sale payment. The interest in retail mobile payments made the topic one of the best attended informational sessions at the Las Vegas Convention Center for…
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Retail mobile payments implementation aren’t living up to intentions
A recent AMEX survey showed a considerable gap between a company’s plans and actual execution. AMEX recently held a survey looking into the intentions and implementation of retail mobile payments. The research showed that Canadian retailers have a considerable gap between what they plan to do and what they’re actually doing. The AMEX survey showed that 76 percent of merchants believed that m-commerce is “the way of the future.” That said, Canadian businesses aren’t actually implementing the retail mobile payments into their own operations, for the most part. “There seems…
Read MoreQR code payments app rolls out at Kohl’s
The retail chain has launched its own proprietary wallet application in stores nationwide. Kohl’s has announced the nationwide rollout of its QR code payments app. This will allow customers to pay for in-store purchases using their smartphones. The new feature has been integrated into the existing mobile application and is called Kohl’s Pay. This makes Kohl’s the latest among a string of large retailers that are choosing to offer their own mobile payments. The QR code payments app will make it possible for “more than 25m active cardholders” to be…
Read MoreMobile payments could succeed if they prove to be simple, flexible and convenient
A recent study by MasterCard has shown that these are the primary features sought by consumers. MasterCard has now released the results of a study that has shown that in terms of mobile payments, consumers are seeking methods that are flexible, simple, and convenient among the new innovations that they would be willing to consider when they pay for products at retail locations. This is important insight to be considered by companies that are presently or soon to be in this market. As retailers and other companies move toward mobile…
Read MoreNFC technology is not out of the question for MCX mobile payments system
CurrentC is based on scanning QR codes, at the moment, but this may not be the case forever. CEO of MCX, Dekkers Davidson, has now stated that while the design of the mobile payments system has been based on QR codes until now, it is not out of the realm of possibility that they will head in other directions, such as with NFC technology, the choice of many of their top rivals. Large retailers across the U.S. recently made news by turning of their NFC readers to block Apple Pay.…
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