Canadian children’s mental health hotline turns to artificial intelligence

Artificial intelligence - Help Phone for Kids

To keep up with the surge in demand for support, Kids Help Phone is using AI technology. Kids Help Phone, a mental health hotline for children and teens in Canada, has announced that it is using artificial intelligence to help respond to the “enormous need” as a rapidly growing number of people turn to the service for support. Since the pandemic, the number of people using the service has skyrocketed in the country. In 2019 Kids Help Phone received about 1.9 million calls, texts, live chats, or website visits. Since…

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