Consumers love paying bills with mobile wallets, but fees could block growth

Mobile wallets - Paying using phone

Half of consumers say they wouldn’t use this feature if it came with an added cost attached to it. All age demographics are using their mobile wallets to an increasing degree for the purpose of bill payments. Consumers enjoy the convenience of being able to pay their bills whenever and wherever they want. There is certainly an advantage to using mobile wallets when compared to now outdated methods of paying bill such as writing a paper check and mailing it or heading to the bank or institution to make a…

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Millennials love their mobile wallets while Boomers hesitate

Mobile wallets - Millennial holding wallet and phone

The use of digital transactions continues to rise, but user trends differ by generation. Consumers across all age groups are adopting the use of mobile wallets on an increasing basis, but some generations are following this trend much more enthusiastically than others. While some are using this technology quite readily, others are more hesitant to use regularly or at all. PYMNTS has release the results of their “The Mobile Wallet Challenge: Replacing Physical with Digital” study. The research was conducted in collaboration with ACI Worldwide. It involved surveying more than…

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Mobile wallet use now higher in the Netherlands than Spain

Mobile wallet - Netherlands Flag

Though Spain had been holding the lead spot in Europe, 2022’s third quarter lost its crown. New data released by PYMNTS has revealed that mobile wallet use in Spain has now fallen behind the Netherlands. A collaboration between PYMNTS and Stripe showed that the Netherlands saw notable growth. A report by Connected Economy called “how the World Does Digital: Different Paths to Digital Transformation”, a collaboration between PYMNTS and Stripe showed that 13.6 percent of consumers in the Netherlands completed their in-store purchases using a mobile wallet in the third…

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65 percent of consumers in the UAE feel mobile commerce enhances overall shopping

Mobile commerce - UAE Shopping

The majority of consumers in the country have their smartphones ready to use as they shop. New research has revealed that 65 percent of UAE consumers feel that mobile commerce boosts the entire shopping experience, regardless of whether it is happening online or in person. This, according to the 2022 Global Digital Shopping Index report. The report found that people in the United Arab Emirates regularly use their phones to shop. The 2022 Global Digital Shopping Index report was created in a collaboration between PYMNTS and Cybersource. The data was…

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Apple leads in mobile wallets use but not in total purchases

Mobile wallets - Payment with iPhone

The iPhone’s payment app has been around for 8 years, and adoption has been rising quickly. The Apple Pay has been available in the mobile wallets category for 8 years as of 2022 and while it did have a slow start – as did many others in that category – but it has started picking up. In the United States, adoption of all phone-based digital payment methods has been slow. The report “Apple Pay at 8: Connected-Tech Consumers Lead the Way” issued by PYMNTS showed that even though more than…

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