Mobile payment apps generate growing number of security-related complaints

Mobile payment apps - person paying with mobile phone

Applications like Venmo and Zelle have seen a 300 percent rise in complaints related to scams. Mobile payment apps like Venmo, Zelle, and Cash App have seen a dramatic increase in the complaints they have been receiving, particularly when it comes to people becoming victims of scams while using them. The top issues in complaints have been scams, account use struggles and poor customer service. The US Public Interest Research Group (PIRG) non-profit conducted a data analysis which identified those leading topics of complaints filed about mobile payment apps. PIRG’s…

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