Oracle Financial Services has announced the introduction of its FLEXCUBE multi-channel banking solutions which will help financial services organizations to provide their customers with increased personalization to their services through mobile and direct channels. The product is called the Oracle FLEXCUBE Multi-Channel Solution, and it provides new versions of previous product for direct and private banking. This will give banks the ability to offer products and services such as those based on complete portfolio views, over a multitude of different direct channels, including mobile. Through the use of this solution,…
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Oracle report shows consumers expect more than retailers are providing
A report released from Oracle called “Cross-Channel Commerce: The Consumer View”, has shown the results of a survey that includes over 2,000 participating American and Canadian consumers who revealed their behaviors and expectations for online, mobile, and in-store shopping. According to the report’s findings: • It has become the standard for shopping to occur over multiple channels. In fact, 54 percent of the respondents use two or more channels as a regular behavior before they buy a product or service. • Consumers expect all channels to provide a consistent shopping…
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