Required mobile text verification could exclude some consumers from shopping online

Mobile text verification - mobile phone and laptop

HSBC requires customers to have a registered mobile phone to verify future online card payments. UK consumers who don’t own a mobile phone or who fail to get a mobile signal at home, could be out of luck when it comes to online shopping. The reason is mobile text verification is becoming a growing norm. Banks, such as HSBC, are increasingly requiring their customers to verify online payment via text for security reasons. HSBC has informed its customers that they will need to register a mobile phone to enable the…

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