Mobile payments confidence still isn’t there for most consumers

mobile payments confidence - paying with smartphone

The majority of shoppers haven’t yet formed the trust needed for regular mainstream m-pay use. Most consumers still have not reached the point that they have enough mobile payments confidence that they would be willing to use this type of transaction, particularly on a regular basis. Despite the convenience m-pay services have to offer, consumers don’t feel their information is safe. Shoppers acknowledge that m-pay methods are convenient, will save them time, and that innovation is important. That said, the mobile payments confidence simply isn’t there to make consumers to…

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Best Buy mobile stores will all close by the end of May

Best Buy mobile stores - Image of Best Buy Store

The electronics retailer has decided to shut down all 250 of its American mobile shops. Best Buy mobile stores will be shutting down as of May 31, said the electronics retail giant. The company plans to close down all the 250 locations in the United States. This was not much of a shocking revelation to consumers who were used to seeing the tiny shops. Many of the Best Buy mobile stores are located in shopping malls. For shoppers who saw them regularly, the news may sound as though it is…

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Mobile consumers may be losing out on millions because of fees

Mobile Consumers

Report finds that mobile consumers are being taken advantage of in the US Consumers in the U.S. may have been paying hundreds of millions of dollars in illegal charges that have been issued by various sources that offer questionable services and content. The U.S. Senate Commerce Committee has released a report highlighting these fees and the financial pressure they have introduced to consumers throughout the country. The report notes that these illegal fees typically originate from small companies that charge fees for ringtones and news updates. Large mobile service providers…

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Mobile commerce consumer doubts identified by survey

Mobile Security at work

A poll of European consumers indicated that there remains skepticism about smartphone shopping. Though mobile commerce security has been an issue in the spotlight over the last while, and there have been significant advancements in this area to ensure that shoppers will be able to keep their data safe when they make a purchase using their smartphones and tablets, a recent survey has revealed that there remains considerable doubt among consumers in Europe. The survey was used to obtain the opinions of a broad range of consumers throughout the E.U.…

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Study shows Apple, Amazon, and Dell take the top spots for mobile consumer satisfaction

Mobile Commerce

According to the results of a study performed by ForeSee, mobile shoppers were most satisfied with the experience provided by online retail giants Apple, Amazon, and Dell. ForeSee accumulated adequate data to achieve a solid and statistically reliable score for mobile satisfaction among the top 16 American online retailers. The score was based on 100 points and compared the mobile experience with that of the traditional web. There was a significant margin between Apple, which had the highest score, and Sears, which had the lowest among the top 16. Apple’s…

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