mobile commerce experience Archives

Amazon mobile commerce is leaving the competition in the dust

06/08/201606/08/2016 Jorge Gonzalez

amazon mobile commerce technology news apple watch app

The online marketplace is considered to be among the most important shopping platforms over online channels. Despite the power of big box retailers, Amazon mobile commerce is still leading the way, just as its e-shopping marketplace is also continuing to be a massive force to be reckoned with. The stock price of the company over the last year has made it clear that this is a brand that knows how to grow. The dominance Amazon mobile commerce has achieved and is steadily holding is a primary reason that explains why…

Mobile commerce experience is frustrating the vast majority of American shoppers

05/06/201605/04/2016 Jesse Collins

Retail Mobile Commerce Experience Statistics

A Forrester study has shown that the experience of shopping over smartphones is irritating U.S. consumers. Forrester Research has now released its most recent online shopping forecast and has shown that the mobile commerce experience is causing frustration to 4 out of every 5 shoppers who have tried the channel. The prediction for online shopping as a whole is that by the end of 2020, U.S. digital retail would skyrocket to $500 billion. Comparatively, the online retail sales in the country are currently expected to reach $373 billion by the…

Mobile commerce must provide positive experience

07/04/201307/02/2013 Jesse Collins

As the channel becomes more popular, research is showing that the customer experience is vital. The more people conduct price comparisons and research products using mobile commerce websites with their smartphones, the greater the importance of a positive experience for those consumers, as the results can be detrimental to a brand or company. The latest research is showing that positive experiences will have them coming back, but negative ones are the opposite. This is particularly true when it comes to people making actual purchases over mobile commerce. When an individual…

Mobile commerce experience fails to wow consumers

06/24/201306/22/2013 John Montgallo

The latest poll has shown that shoppers are not satisfied with what buying on smartphones has to offer. According to the results of a survey that has just been released, the majority of consumers are displeased with the experience that they are receiving when they are using mobile commerce. The survey involved the participation of over 2,000 smartphone and tablet using shoppers. The Skava survey was conducted by Harris Interactive. It indicated that an overwhelming 88 percent of consumers had an unpleasant mobile commerce experience, and that among them, 30…