The company researched consumers in both France and the United Kingdom. Many people feel that shopping over a cell phone is the latest revolution in sales, customer relations, and advertising, and Yuseo investigated the mobile commerce world with a massive survey this year. The survey included more than 13,000 e-shoppers in the U.K. and 12,000 in France. This research was central to Yuseo’s understanding of the multi-channel consumer experience. The shoppers in Great Britain were surveyed in January 2012, while those in France were surveyed in March. The primary focus…
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Over 40 percent of European mobile phones are smartphones
Research firm, comScore Inc., has released a new report that has shown that 42 percent of mobile phone users in the United Kingdom, Germany, France, Spain, and Italy are smartphone owners. This same research also showed that 6.6 percent of the owners of smartphones also have tablet devices. The largest portion of mobile device owners have products running on the Apple iOS operating system, including the iPad, iPhone, and the iPod Touch. comScore’s data states that the market share is divided as follows: 30 percent for Apple, 27 percent with…
Read MoreIn 2021, mobile purchases will break the $30.5 billion mark
According to estimates by Barclays Corporate, by the year 2021, British consumers will be spending 19.3 billion pounds ($30.5 billion) through the use of their mobile phones as advancements with technology are made at an increasing rate and a growing number of people obtain smartphones. The current figure is an annual 1.3 billion pounds, which has been driven by new technologies such as faster transmission of mobile data and near field communication (NFC). Barclays Corporate, a Barclays Plc unit based in London, released a report saying that the largest category…
Read MoreEmpirix survey indicates that companies are ill prepared to meet consumer shopping demands
Empirix Inc. has released their latest survey results, which were commissioned by the Customer Experience Foundation, in order to obtain a closer look at mobile shopping in the United States, the United Kingdom, Germany, and France. Empirix is a leader in the service quality assurance solutions market for management of end-to-end comprehensive customer experiences in terms of IP-based communication and mobile broadband systems. The survey determined that though consumers are ready to buy products and services on a regular basis, within the next 36 months, through the use of their…
Read MoreNFC technology is working in France – A look at what is going right!
Here in the United States the race is on to get a contactless mobile payment system incorporated into the business world. Several are looking at Near-Field Communication (NFC) as the way to go, since many Smartphone’s all ready have the chip or will have the RFID chip this year. Maybe we should look at the French system. France has been doing this since 2010. Orange is the eighth largest telecom operator in the world and had more than 189 million customers in late 2009. France Telecom is using Orange for…
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