Unencrypted QR Code violates Fair Debt Collection Act

Unencrypted QR Code - Qr code being scanned on envelope

Debt collection agency MRS BPO LLC. Is under fire for the improper use of a QR code. A unanimous three-judge panel of the U.S. Court of Appeals for the Third Circuit ruled that an unencrypted QR code that MRS BPO added to a collection letter sent to a customer (Ms. Donna DiNaples), was in violation of the Fair Debt Collection Practices Act (FDCPA). The offending quick response code was linked to the woman’s account number and had been printed on the outside of the envelope, allowing it to be scanned…

Read More

QR codes stir up controversy in Pennsylvania court

QR codes mobile billing

Certain quick response codes that are visible on an envelope’s face have been found to violate the FDCPA. The United States District Court for the Middle District of Pennsylvania has ruled that QR codes that can be seen on the face of an envelope and that have an account number embedded within them are in violation of the Fair Debt Collection Practices Act (FDCPA). When visible quick response codes are used in conjunction with account numbers they become a privacy concern. According to the court, by using QR codes on…

Read More