accenture mobile commerce Archives

Mobile commerce is failing to impress everyone

04/18/201304/17/2013 Jennifer Goula

Some consumers are less than pleased with the current experience that is being provided for their smartphones. A recent study has shown that while consumers are increasingly expecting to be able to use mobile commerce as a part of their cross channel shopping experience, many are failing to have their expectations met by their favorite retailers. The research shows that retailers are often letting their customers down over this channel. The research was conducted by Accenture, which discovered that though about 90 percent of consumers feel that they should be…

New Accenture mobile commerce study shows American consumers open to social media ads on television

04/18/201204/18/2012 Jennifer Goula

Augmented reality technology being used in entertainment industry by eone plus

Social media marketing report shows TV is working to push mobile commerce A mobile commerce survey performed by Accenture has shown that 64 percent of American consumers can remember seeing television ads that included social media and QR code symbols such as those for “likes” on Facebook. This indicates that social media is having an impact when it is used in television advertising. Furthermore, the study also determined that 33 percent of consumers in the United States have gone on to interact with the social media that was shown on…