Customers of the company’s industrial division will be able to scan pallets using smartphones.
DS Smith Packaging has just announced that its customers for the Industrial Division of the company will be able to replace heavy duty packaging repeat orders through simple QR code scans with the use of smartphones.
The company is hoping that this will greatly simplify the reordering process for its customers.
All a customer needs to do to be able to reorder heavy duty packaging is to scan the QR codes located on the box or on the pallet label. This will automatically enter the reordering information for that unique product and will send the order to DS Smith Packaging automatically. This could make it considerably faster and easier for customers to place the orders as the majority of the steps are now automated.
The company has said that using the QR codes makes the process far faster than manual ordering.
Making the reorders through QR codes typically takes about three seconds. According to the marketing and innovation director at DS Smith Packaging Industrial, Peter Foot, “Ordering by QR code means that we receive customers’ requirements immediately, giving us the ability to schedule orders in to an earlier programme where possible, and reduce the hidden costs for both customer and supplier that can include administrative errors and the time spent correcting them.”
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He went on to say that the QR codes eliminate the manual element of the process of making an order. This, said Foot, allows the company to ensure greater control over the ordering process and allow customers to save a great deal of valuable time. Moreover, the pointed out that it minimizes the risk of ordering errors.
Moreover, he also pointed out that QR codes are well suited to industrial environment, as they can withstand the type of damage that packaging and storing can lead to a label. These barcodes can still be accurately read, even when they have been obscured by up to 30 percent. In the case of traditional barcodes, they become useless even when they are slightly obscured. This makes this technology much more practical in this sector.