The Vibhavadi Hospital is about to pilot a program to test its effectiveness for its employees and patients.
A recent announcement has just revealed that the mHealth +3 platform from Vensa Health will now be tested by the Vibhavadi Hospital in Bangkok as a part of a trial of the New Zealand company’s system which is supposed to be able to generate millions in annual savings through the considerable reduction in missed appointments.
Patients will be able to use text messages in order to confirm appointments, making sure that there are no misunderstandings.
The newly announced mhealth trial will involve the automation and management of appointment reminders on behalf of the hospital. It is designed to make sure that the hospital will be able to save a tremendous amount of money every year by the reduction in wasted funds resulting from missed appointments. They believe that they will be able to slash this waste in half.
The hospital is also hoping that the mhealth program will assist patient outcomes by improving attendance.
There are approximately 200,000 appointments scheduled every year, but there is a considerable issue with attendance, so that a very large number of patients do not end up keeping them. According to the Vibhavadi Hospital managing director, Chaisit Viriyamettakul, “New Zealand has an established reputation in mHealth and Vensa is the market leader in the New Zealand healthcare system. We expect to be able to translate that success and use Vensa’s system to improve service integration at Vibhavadi and ensure more patients attend the appointments they need at the right time to stay well.”
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The Vensa mhealth system has now been integrated into the health information system at the hospital in order to make it possible for personalized SMS appointment reminders to be sent out to the hospital’s patients, and to allow them to reply to either confirm, cancel, or change their appointments.
The hospital hopes that this mhealth system will benefit its employees as well as the more than 20,000 inpatients and 300,000 outpatients that it serves every year through its broad range of different medical and surgical care services.