Now, shopping in store can provide consumers with the same real time support as they would receive online. TouchCommerce, an online engagement solutions provider, has now unveiled its new TouchStore service, which takes advantage of the use of QR codes to give shoppers in retail stores and who have smartphones the opportunity to be able communicate with live chat agents who can provide additional information about products and promotions. This is a novel use of quick response codes that blends the online and offline shopping experiences. Many leading executives in…
Read MoreQR codes can be used to connect shoppers with live chat agents
