M-commerce feature at Sears allows for unique returns and exchanges policy

Sears mobile commerce website performance

The retailer is now giving consumers the ability to use their smartphones to conduct these transactions from their cars. While returns and exchanges are typically considered to be the average part of a daily operation for most retailers, Sears has decided to try to use m-commerce in order to improve the convenience of the experience for its own customers. It has just announced the expansion of a service that is targeted toward its mobile shoppers. This will allow those shoppers to be able to use an m-commerce tool to be…

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Mobile commerce app to be used year round by Sears

new iphone apple mobile security

The application had previously been used on a seasonal basis to drive sales. As Sears releases the 60th edition of its Wish Book catalog it is also releasing it in a mobile commerce format for iPads for the second year in a row. The retailer’s catalog has become a holiday tradition for many shoppers. Sears is attempting to make certain that the catalog maintains its importance and popularity for the holiday shopping experience by making improvements that will help it to keep up with the latest technologies and consumer expectations.…

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Sears mobile sees growth in double-digit proportions over the weekend following Thanksgiving

Sears mobile commerce website performance

Over the Thanksgiving holiday weekend and the Monday that followed (Cyber Monday) Sears customers were using their mobile devices to shop for products, make purchases, and pick them up at the store, providing the retailer with double-digit increases. Sears has placed a significant focus on mobile throughout 2011, as it intends to expand on its current mobile offerings so that customers will have a full line of features available. This year, the mobile strategy for the retailer has included additions that include providing consumers with a larger number of options…

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Sears revs up for Cyber Monday with enhanced web and mobile commerce site features

Mobile Commerce

With only a week before Cyber Monday, Sears Holdings has announced the heavily anticipated new and enhanced e-commerce and m-commerce website features at its Sears.com, Kmart.com, and mygofer.com sites. This retail giant has made several changes in order to make it easier for consumers to navigate the sites on one of the biggest days of the year for online shopping. These efforts include the user of mobile apps that provide the opportunity for accessing the inventory at local stores, as well as mygofer-powered home delivery services. This gives customers the…

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