Consumers are using their mobile wallet more, but prefer plastic

Mobile wallet - debit card payment

While shoppers may be increasingly using their phones to pay, their cards are still a preferred method. Consumers have been using mobile wallet transactions to an increasing extent, but even among those who have been using their phones to pay, many still prefer using a debit or credit card, according to the results of a recent JD Power report. The report was based on a survey of 3,588 retail bank customers across the United States. The mobile wallet survey was conducted between the first quarter of 2021 and the third…

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US mobile wallet use is about to become greater than credit card usage online

Mobile wallet use - mobile payments

The slow adoption of m-payments in the United States is finally taking off to mainstream levels. Mobile wallet use in the United States has been slow to take off, particularly when compared to countries in Asia and Europe. That said, the use of m-payments has finally started taking off and will eventually overtake credit cards. The adoption rate for mobile wallet use in the U.S. is rising. A new F.I.S. report predicts that the use of smartphones to complete online payment transactions will overtake credit cards. This is an important…

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