The use of digital transactions continues to rise, but user trends differ by generation. Consumers across all age groups are adopting the use of mobile wallets on an increasing basis, but some generations are following this trend much more enthusiastically than others. While some are using this technology quite readily, others are more hesitant to use regularly or at all. PYMNTS has release the results of their “The Mobile Wallet Challenge: Replacing Physical with Digital” study. The research was conducted in collaboration with ACI Worldwide. It involved surveying more than…
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4 out of 5 millennials pay bills using mobile wallets
While many people have already been paying their bills online, this generation is looking to phones. As bills have become mainly digital, millennials in particular are looking to their phones to make their payments and are choosing mobile wallets as their preferred payment method. According to new research, a massive 80 percent of millennials prefer this bill payment method. The research was conducted by PYMNTS. What it found was that mobile wallets have been driving the trend toward bill payments online, particularly on phones. It also found that among people…
Read MoreMobile wallet use in Italy is growing even as its government faces cash mess
Italian consumers are increasingly turning to their smartphones to pay for products and services. According to the results of the PYMNTS Q3 2022 ConnectedEconomy Index “How the World Does Digital” study, mobile wallet use is on the rise in Italy even as that country’s government struggles with cash chaos. The research tracked digital engagement across 11 different countries, including payments via smartphone. What the mobile wallet study found was that there was a rise in usage during routine activities. This suggests that the growth isn’t just based on specific circumstances…
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