Unencrypted QR Code violates Fair Debt Collection Act

Unencrypted QR Code - Qr code being scanned on envelope

Debt collection agency MRS BPO LLC. Is under fire for the improper use of a QR code. A unanimous three-judge panel of the U.S. Court of Appeals for the Third Circuit ruled that an unencrypted QR code that MRS BPO added to a collection letter sent to a customer (Ms. Donna DiNaples), was in violation of the Fair Debt Collection Practices Act (FDCPA). The offending quick response code was linked to the woman’s account number and had been printed on the outside of the envelope, allowing it to be scanned…

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